Type alias BuddyAgentsSuccess

BuddyAgentsSuccess: Msg<{
    agentId: string;
    agentList: BuddyDetails[];
    agentSessionId: string;
    eventType: "AgentDesktopMessage";
    orgId: string;
    trackingId: string;
    type: "BuddyAgents";
}>

Response type received when successfully retrieving buddy agent information

Type declaration

  • agentId: string

    Unique identifier of the requesting agent

  • agentList: BuddyDetails[]

    List of buddy agents and their details

  • agentSessionId: string

    Current session ID of the requesting agent

  • eventType: "AgentDesktopMessage"

    Message type identifier for agent desktop events

  • orgId: string

    Organization ID the agent belongs to

  • trackingId: string

    Tracking ID for the buddy list request

  • type: "BuddyAgents"

    Type identifier for buddy agents response

Remarks

Contains the list of buddy agents and their details returned from a buddy agent lookup request. Used for monitoring team member statuses and availability.